Direct Preventive Care Effective Date: February 16, 2026 | Last Updated: July 21, 2026
Please read these Terms of Use (“Terms”) carefully before using www.directpreventive.com (the “Site”), operated by Direct Preventive Care (“DPC,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site.
1. Not Medical Advice; No Provider-Patient Relationship
The Site and its content — including text, graphics, blog posts, service descriptions, and any chat or contact form — are provided for general informational and marketing purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Use of the Site, including submitting an inquiry or intake form, does not create a physician-patient, nurse-patient, or other clinician-patient relationship between you and DPC or any of its providers. A provider-patient relationship is established only after an in-person or telehealth consultation, applicable intake, and consent process consistent with Florida law.
Always seek the advice of a qualified physician or other health care provider with questions about a medical condition or before beginning, changing, or stopping any treatment, medication, or program (including hormone therapy, GLP-1/weight-management medications such as tirzepatide or semaglutide, peptide therapy, or NAD+ or IV therapy). Never disregard professional medical advice or delay seeking it because of something you read on the Site.
If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. Do not use this Site, email, or any messaging feature to communicate about a medical emergency.
2. Results, Testimonials, and Marketing Claims
Individual results from any treatment, therapy, or program described on the Site — including weight-management, hormone optimization, aesthetics, or peptide therapy — vary from person to person and are not guaranteed. Any testimonials, before/after images, or reviews reflect individual experiences and are not a guarantee, warranty, or prediction of the results you will achieve.
Where compounded medications are discussed or offered, such medications are not FDA-approved and are not represented as identical, equivalent, or interchangeable with any FDA-approved branded product. Availability of compounded formulations is subject to change based on FDA guidance regarding drug shortages and compounding regulations. Program pricing, inclusions, and exclusions are disclosed to patients prior to purchase; any advertised pricing on the Site is subject to change and confirmation at consultation.
We do not use fabricated or incentivized reviews, and any endorsements are disclosed consistent with FTC Endorsement Guides where applicable.
3. Eligibility
You must be at least 18 years old to use the Site or to request our Services. By using the Site, you represent that you are at least 18 and have the legal capacity to enter into these Terms.
4. Appointments, Purchases, and Memberships
If you request an appointment, purchase a package, or enroll in a membership through the Site or in connection with information submitted through the Site: – Specific pricing, billing frequency, cancellation, and refund terms will be disclosed to you in your service agreement, intake paperwork, or at time of purchase, and will control over any general description on the Site. – You authorize us (or our designated payment processor) to charge your selected payment method for services, products, or membership fees you authorize. – Cancellation and no-show policies for scheduled appointments will be provided separately and are incorporated into these Terms by reference.
5. Acceptable Use
You agree not to: – Use the Site for any unlawful purpose or in violation of these Terms – Attempt to gain unauthorized access to the Site, our systems, or other users’ accounts or data – Interfere with or disrupt the Site’s functionality or security – Scrape, copy, or reproduce Site content for commercial redistribution without our written consent – Impersonate any person or entity or submit false health or contact information – Upload or transmit viruses, malware, or other harmful code
We reserve the right to restrict or terminate access to the Site for any user who violates these Terms.
6. Intellectual Property
All content on the Site — including text, graphics, logos, images, video, and software — is owned by or licensed to DPC and is protected by U.S. copyright, trademark, and other intellectual property laws. You may view and print Site content for personal, non-commercial use only. No other use, including reproduction, modification, distribution, or republication, is permitted without our prior written consent.
7. User Submissions
If you submit questions, testimonials, reviews, or other content to us (e.g., via a contact form, email, or social media), you grant DPC a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for marketing and business purposes, unless you tell us otherwise in writing. Do not submit content that is unlawful, defamatory, or that infringes another person’s rights. Please do not include sensitive medical details in public-facing submissions (e.g., public reviews or social comments) — use secure, direct channels (phone, patient portal, or secure email) for anything involving your personal health information.
8. Third-Party Links and Services
The Site may link to or integrate with third-party websites, scheduling tools, payment processors, or social media platforms that we do not control. We are not responsible for the content, accuracy, or practices of any third-party site, and inclusion of a link does not imply our endorsement.
9. Disclaimers
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY INFORMATION ON THE SITE.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY FLORIDA LAW, DPC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL OUR TOTAL LIABILITY ARISING OUT OF USE OF THE SITE EXCEED $100. THIS SECTION DOES NOT LIMIT LIABILITY FOR CLAIMS ARISING FROM ACTUAL MEDICAL CARE PROVIDED TO YOU AS A PATIENT, WHICH ARE GOVERNED BY YOUR SEPARATE PATIENT AGREEMENTS, INFORMED CONSENT DOCUMENTS, AND APPLICABLE FLORIDA MEDICAL MALPRACTICE LAW (CHAPTER 766, FLORIDA STATUTES).
11. Indemnification
You agree to indemnify and hold harmless DPC and its owners, officers, employees, and contractors from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms or misuse of the Site.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Site shall be subject to the exclusive jurisdiction and venue of the state or federal courts located in Orange County, Florida, and you consent to personal jurisdiction there. [Optional: If you would like to require individual arbitration and a class-action waiver for website-related disputes, we can add a dedicated arbitration clause — this is a strategic choice best made with your attorney, since it does not apply to medical malpractice claims, which are separately governed by Florida’s medical malpractice statutes and any arbitration terms in your patient agreements.]
13. Changes to These Terms
We may revise these Terms at any time by posting an updated version on this page with a new “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
14. Severability; Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and any separate patient agreements or informed consent documents you sign, constitute the entire agreement between you and DPC regarding use of the Site.
15. Contact Us
Direct Preventive Care Attn: Dr. Manuel Omar Cruz Orlando, Florida Website: www.directpreventive.com Phone: (321) 844-3820 Email: support@directpreventive.com